وووووو
Types of customers (4):E-SeLL Pro

Suscribe iF u want Free Book Marketing

Enter your email address:

Delivered by FeedBurner

Types of customers (4)

Bookmark and Share
Communicate with all types of customers we have started after we wrote:Types of customers (1)Types of customers (2)Types of customers (3)
But in this last article I will outline how to deal with the client itself, not with everyone, so do not make incomplete information, if I knew how to win but you are ignorant of how to maintain this gain, it failed to last.
In one of my articles entitled strategies for customer satisfaction according to some of the ways to deal with customers, and I'll add some here:
1 - how to deal with clients with expertise
In electronic commerce, there is a term called B2B any deal between the companies, these companies may take you a product and perhaps it is second only possibilities not otherwise, and when dealing with such a client you have to be careful and keep away from falsehood known to engage in e-commerce companies, which is that they list the reasons IT does not understand ordinary customers in order to gain some time or evasion of Mchklhm solution at the moment, this behavior makes this client takes you to things that are not good, which affects your relationship with the business and escape from you soon.
In the same way you lose a lot of customers who are also customers in your customer's origin and therefore it follows that a financial loss and put yourself in voluntarily.2 - how to deal with clients with limited knowledge
Dealing with these customers is very annoying, and they are with no knowledge of the simplest elements of the service provided by them but they see that you are falling short always, and often resort business owners to end their dealings with those at the earliest opportunity refund of their rights or not, under any name or reason, and the best way to deal with such customers is that their understanding in a simple way the first time to recognize the kind and location of clients including the right to be and what should be required, and how you should always focus on that, right at the beginning of the subject.
And slowly graduating from this place to the right place with a focus on information that reached him in an interview is short and forked so as not to complicate matters.3 - Customer spam
There is no doubt that the owners of sites hosting and Domains are more slice subjected to harassment continued and a lot because of problems or stop all or part of some of their services, making them not in a enviable by their customers, especially irksome of them, in order not to fall and make mistakes count you in the face of such these customers you have to do three things:

    
Persuaded the client that he was right.
    
Then complete its work before it goes if it is in the headquarters of your business, and told him that you left the work of many people in the first round and you're done his work is the first, to put it in front of his conscience and Ikhatpk the next time a refined manner.
    
Do not try to understand that the error of it at first, but told him that after correcting the error, then told him to try to not make such a mistake the next time, with the suggestion to him that you will not help him next time if he commits such a mistake, but not directly but implicitly.

{ 0 comments... Views All / Send Comment! }

Post a Comment